Looking For Help?
Here are some common questions and answers about MyChart
How do I sign up?
Find your healthcare provider here
or call your primary care clinic.
What do I do if I forgot my password or I can't log in to my account?
Click the "Forgot password" link on the login screen and follow the prompts, or contact your healthcare provider for help.
My health information in MyChart is not correct. What should I do?
The information in MyChart comes directly from your healthcare providers. Ask your doctor to correct any inaccurate information at your next clinic visit. You may also contact the medical records department at your healthcare organization to request a correction to your chart.
Can I view a family member's health record in MyChart?
Parents and guardians can request proxy access to a patient's MyChart account by contacting the patient's primary care provider.
I have two or more MyChart accounts. Can I link them together?
MyChart accounts can be linked so you can see all of your information in one view. We call this Happy Together. Depending on your healthcare provider's version of Epic, Happy Together may not be available to you yet. View a list of participating organizations
Is MyChart secure?
Your healthcare providers take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Unlike conventional email, all MyChart messaging is done while you are securely logged in to MyChart.